Privacy Policy

Rise Fitness & Wellness

Effective Date: 1st January, 2026

Rise Fitness & Wellness (“we,” “us,” or “our”) operates www.risefitness.ng (the “Website”). We are committed to protecting your privacy and safeguarding any personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, sign up for our services, or engage with us online or in person.


Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Emergency contact details

  • Health and fitness-related information provided through intake or consent forms

  • Payment and billing information (processed securely via third-party providers)

Non-Personal Information

  • Browser type and device information

  • IP address

  • Pages visited and time spent on our website

  • Cookies and usage data for analytics and website functionality


How We Use Your Information

We use your information to:

  • Provide and manage fitness, personal training, and wellness services

  • Communicate with you about classes, schedules, memberships, and updates

  • Process payments and bookings securely

  • Improve our services, website, and client experience

  • Maintain safety, including tailoring training based on disclosed health information

  • Comply with legal and regulatory obligations


Health Information

Any health or medical information you provide is collected solely for safety and service delivery purposes. This information is treated as confidential and accessed only by authorised staff where necessary.


Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

  • Trusted third-party service providers (e.g. booking systems, payment processors)

  • Legal or regulatory authorities where required by law

All third parties are required to handle your data responsibly and securely.


Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. While no system is completely secure, we strive to use industry-standard safeguards.


Cookies

Our website may use cookies to enhance functionality and analyse usage. You may choose to disable cookies in your browser settings, though this may affect website performance.


Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data, subject to legal or operational requirements

  • Withdraw consent where applicable

Requests can be made by contacting us directly.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Rise Fitness & Wellness
Email: info@risefitness.ng